Shipping & Return Policies

Your Source for All Things American Made

Shipping & Return Policies

Customer Service

Shipping & Delivery
We make every effort to ship your orders with in 1 to 2 business days. In the event it should take longer, we will notify you via your email address to apprise you of our best esteimated shipping dates.  We offer a wide variety of shipping options for most products. We do however prefer to utilize the USPS Priority whenever possible due to cost and 2 day delivery in most areas of the US.
 
Privacy & Security

Protecting your private information is our priority. This Statement of Privacy applies to the www.natesamericanmadestore.com and American Made Solutions, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to American Made Solutions, LLC include www.natesamericanmadestore.com. The American Made Solutions, LLC website is a ecommerce site. By using the American Made Solutions, LLC website, you consent to the data practices described in this statement.

Collection of your Personal Information

American Made Solutions, LLC may collect personally identifiable information, such as your name. If you purchase American Made Solutions, LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by American Made Solutions, LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the American Made Solutions, LLC website. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through American Made Solutions, LLC's public message boards, this information may be collected and used by others.

American Made Solutions, LLC encourages you to review the privacy statements of websites you choose to link to from American Made Solutions, LLC so that you can understand how those websites collect, use and share your information. American Made Solutions, LLC is not responsible for the privacy statements or other content on websites outside of the American Made Solutions, LLC website.

Use of your Personal Information 

American Made Solutions, LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

American Made Solutions, LLC may also use your personally identifiable information to inform you of other products or services available from American Made Solutions, LLC and its affiliates. American Made Solutions, LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 

American Made Solutions, LLC does not sell, rent or lease its customer lists to third parties.

American Made Solutions, LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. American Made Solutions, LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to American Made Solutions, LLC, and they are required to maintain the confidentiality of your information.

American Made Solutions, LLC may keep track of the websites and pages our users visit within American Made Solutions, LLC, in order to determine what American Made Solutions, LLC services are the most popular. This data is used to deliver customized content and advertising within American Made Solutions, LLC to customers whose behavior indicates that they are interested in a particular subject area.

American Made Solutions, LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on American Made Solutions, LLC or the site; (b) protect and defend the rights or property of American Made Solutions, LLC; and, (c) act under exigent circumstances to protect the personal safety of users of American Made Solutions, LLC, or the public. 

Use of Cookies

The American Made Solutions, LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize American Made Solutions, LLC pages, or register with American Made Solutions, LLC site or services, a cookie helps American Made Solutions, LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same American Made Solutions, LLC website, the information you previously provided can be retrieved, so you can easily use the American Made Solutions, LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the American Made Solutions, LLC services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, American Made Solutions, LLC uses the following:

GeoTrust

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

American Made Solutions, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from American Made Solutions, LLC by contacting us here: 

- Email: info@natesamericanmadestore.com
- Phone: 630-208-5025

Changes to this Statement

American Made Solutions, LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. American Made Solutions, LLC encourages you to periodically review this Statement to be informed of how American Made Solutions, LLC is protecting your information.

Contact Information

American Made Solutions, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that American Made Solutions, LLC has not adhered to this Statement, please contact American Made Solutions, LLC at:

American Made Solutions, LLC
1770 S. Randall Road, Ste A173
Geneva, Illinois 60134 

Email Address:
info@natesamericanmadestore.com 

Telephone number:
630-208-5025 

Effective as of August 15, 2012 

Returns & Replacements

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. However, gift cards cannot be returned for cash or credit.

To be eligible for a return, please make sure that:

- The product was purchased in the last 30 days
- The product is in its original packaging with all tags and protective tabs intact. Clothing returns must not show any signs of wear as health regulations stipulate that clothing that is worn, damaged, or laundered CAN NOT be taken back.
- The product isn't used or damaged

- You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

- By phone number: 630-208-5025
- By email: info@natesamericanmadestore.com


Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

American Made Solutions, LLC
1770 S. Randall Road, Ste A173
Geneva, IL 60134
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Nate's American Made Store.


Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

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American Made Solutions, LLC, Wholesalers & Distributors, Geneva, IL
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